Cancellation policy
Purchase & Cancellation Policy
Last Updated: August 31, 2026
At Pure Peak Wellness, we aim to make purchasing, managing orders, and cancelling subscriptions as simple and transparent as possible.
One-Time Purchases
One-time purchases are charged in full at checkout. Once an order has entered processing or has been shipped, we may be unable to cancel or modify the order.
If you need to request a cancellation, please contact our customer support team as soon as possible after placing your order.
Subscription Purchases
If you select a subscription option at checkout, you authorize Pure Peak Wellness to automatically charge your selected payment method at the recurring price and billing frequency displayed at the time of purchase.
Your subscription will continue and renew automatically until it is cancelled.
Cancelling a Subscription
You may cancel your subscription through the Manage Subscription option on our website or by contacting our customer support team.
Once your subscription is cancelled, you will not be charged for future subscription renewals. Cancelling a subscription does not automatically cancel or refund an order that has already been processed or shipped.
Changes to Your Subscription
Depending on your subscription, you may be able to update your payment information, shipping address, or other subscription details through the Manage Subscription portal.
Refunds
Cancellation of an order or subscription does not automatically guarantee a refund. Refund eligibility is determined according to our Refund Policy.
Contact Us
If you have questions regarding an order, purchase, or subscription cancellation, please contact us:
Email: officialpurepeakwellness@gmail.com
Business Address:
6812 Altier Esates Ct
Tampa, FL 33610
United States
We aim to respond to customer inquiries within 1–2 business days.